Storyline 2 HTML5 content and Firefox, Safari (Window)
My course has a MP4 video. When I published, I selected "Include HTML5 output" and here's the problem: the published course worked great in IE and Chrome, but when I opened it in Firefox using the "story.html" page, that page automatically re-directed to the "story_html5.html", where the MP4 video froze (because FF doesn't support this video format).
With Safari, the page with the video file simply didn't open at all.
In the published folder, there's a file "story.swf." I guess this file would be called if the course detected that a particular doesn't support HTML5. So I'd expect that when I opened the course in FF or Safari and if those 2 browsers don't fully support HTML5, the Flash version should be opened instead, but obviously this didn't happen.
My client is a difficult one and they won't accept the course could only be viewed with IE or Chrome.
Any ideas how to get this work?
Much appreciated :)