Storyline 3 jumps to beginning of timeline when saving

Jan 04, 2019

I have lots of issues with Storyline 3. The latest issue that's driving me crazy is that if I'm at the end of the timeline and I save my file, the timeline jumps all the way back to the beginning. The playback head stays at the end of the timeline, but the timeline itself scrolls all the way back to the beginning of the timelime. EVERY time I save. I then have to scroll back to the playhead at the end of the timeline to continue my work. Why Storyline, why? What have I ever done to you? Why do you vex me so? Is anyone else having this issue? If so, any solutions? Or just live with another one of Storyline's many shortcomings?

While I'm at it, why show every object that appears on the screen, no matter where you position the playback head? Why not be more like Flash, where if I put the playback head at the 10 second mark, I don't need to see objects that appear much later on the screen? It's more real world and workable that way. I'm preparing for the "that is a feature of Storyline" response. Great feature. Thank you. It makes life so much easier. Yes, that was sarcasm.

5 Replies
Leslie McKerchie

Hey Paul,

Curious if the issue with saving and the timeline starting over happens in any course you are working on or just this particular one?

I tried to recreate the behavior by:

  1. Moving play head to the middle of slide
  2. Re-saving file
  3. Preview via the Play button below the timeline

Are those the steps you are taking as well? I'd be happy to take another look.

If you cannot re-create the issue in a new course, I would advise importing the file into a new one.

As for your second point, this is a feature many have asked for and we are tracking the requests.

I'll get this conversation added so that we can add you to the users requesting as well as update you here when we can.

I wanted to share some information about how we manage these feature requests as that may be helpful. 

Paul Colby

Thanks for the reply. Please allow me to clarify. The issue is related to developing, not playing the timeline. I've attached two screenshots. Timeline1 show my initial view. EVERY time I save, the view jumps to the beginning of the timeline, as shown in Timeline2. The playback head stays where it was, but the view itself jumps to beginning of timeline and I have to scroll to where I was in the timeline EVERY time I save. It's really a pain. I can't image I'm the only one having this issue. Not mission critical, but definitely not fun.

As far as feature requests, I have many that I will start hitting you. I can summarize them all with "Be more like Flash/Animate." It's a high end development tool that has honed its development environment over many years. Advantages.

  • The timeline allows you to edit only where the playback head is, or to "Edit Multiple Frames" at once.
  • It allows you to name your markers/cue points, unlike Storyline which just assigns numbers consecutively.
  • It has tweening of animations that allows you to precisely control object properties (location, transparency, color, etc.).
  • It has grouping of layers into folders
  • You can publish with or without hidden layers.
  • And many more advantages.

Please be more like Flash/Animate.

Leslie McKerchie

Thanks so much for the further explanation, Paul. That makes sense and I was able to replicate it.

I'm not seeing that we have an issue filed for this, and I hope it's because folks are working around it rather than not saving often.

I've reported it to our team, and in the meantime, I wanted to share that you could zoom out on the timeline a bit and avoid this issue.

I've shared your feature request(s) as well :)

Paul Colby

Thank you. I understand that I can work around it, and I have been. However, I don't feel I should have to. When I'm trying to sync audio up, it's useful to be zoomed in so I can see the waveform for the audio. Thank you again and hopefully this will be fixed in the next release. I will say I find it hard to believe that others aren't complaining about this since it's such a pain in the butt.

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