For some reason, since yesterday I have been unable to publish anything in Storyline 360. Every time I try to publish, I receive a popup telling me "We're sorry, something went wrong with Articulate Storyline and it might close."
I've sent in several reports through this, but I thought I'd post here and see if anyone had any fixes.
I'm sorry you're stuck publishing! I saw you sent in a Support case too, and that you went through some of the initial steps that my team sent but that you're still running into the publishing error.
You mentioned publishing anything - and I wanted to check if you've tried the varying publishing options such as to Review, Web, LMS, etc. Did you also install the update to Articulate 360 that was released yesterday? It would have been update 12.
I'll follow up with my team so that we can continue to work on this with you in your support case!
3 Replies
Hi Trevor,
I'm sorry you're stuck publishing! I saw you sent in a Support case too, and that you went through some of the initial steps that my team sent but that you're still running into the publishing error.
You mentioned publishing anything - and I wanted to check if you've tried the varying publishing options such as to Review, Web, LMS, etc. Did you also install the update to Articulate 360 that was released yesterday? It would have been update 12.
I'll follow up with my team so that we can continue to work on this with you in your support case!
I have the most current version of Storyline. I hoped that would fix it yesterday, but it did not.
The error message pops up when I click publish, I don't even get to select how I would like to publish.
Hey Trevor!
I popped in to check on your case and looks like you're able to publish now :)
Just let us know if you need anything further!
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