Storyline 360

Hello Articulate community

For some reason, since yesterday I have been unable to publish anything in Storyline 360. Every time I try to publish, I receive a popup telling me "We're sorry, something went wrong with Articulate Storyline and it might close." 

I've sent in several reports through this, but I thought I'd post here and see if anyone had any fixes. 

3 Replies
Ashley Terwilliger-Pollard

Hi Trevor,

I'm sorry you're stuck publishing! I saw you sent in a Support case too, and that you went through some of the initial steps that my team sent but that you're still running into the publishing error. 

You mentioned publishing anything - and I wanted to check if you've tried the varying publishing options such as to Review, Web, LMS, etc. Did you also install the update to Articulate 360 that was released yesterday? It would have been update 12. 

I'll follow up with my team so that we can continue to work on this with you in your support case!