Storyline 360 not letting me open a file I just published

Apr 01, 2021

It's telling me: This project won't open because it uses features that aren't available in this version of Storyline. The features in use are:

Text Scrollbars

I was just in this file an hour ago! I've got to get this done today!! Please help!!

1 Reply

Lauren Connelly
Staff

3 years ago04/05/21 at 3:41 pm (UTC)

Hello Jean!

I'm happy to help! I see that this was a bug fix we've released in Storyline 360 (Build 3.48.24116.0). Our latest version is now Storyline 360 (Build 3.50.24668.0), so I'd recommend first updating Storyline 360. Next, make sure to open the .story file back into Storyline 360.

If that doesn't do the trick, no worries! We'll be happy to help you directly in a support case.