I imported a quiz maker quiz with 5 groups (see player shot attached)
I marked the menu to show the selected questions in the player.
Group 2,3,5 worked and properly
Group 1 & 4 don't. When I click on the setting icon for these two it just flashes and nothing happens. The other 3 groups I got the menu as expected and was able to select and show the selected questions.
Any suggestion? Could my problem be it the Quizmaker file or a Storyline setting?
I'm sorry to hear that you're experiencing this issue. Are you able to share your file with us here or privately in a support case? I'd like to test it out on my end to investigate what's going on. We'll delete it from our systems once troubleshooting is complete.
Here you go attached. The Quizmaker file I imported into the attached storyline. I tried many different fixes even different quizes and players, no success.
I'm having difficulty replicating this same behavior on my end. Not a problem! I've gone ahead and opened a support case on your behalf.
I am sharing your files with our Support Engineer Staff. I want to be sure you get specific feedback on these files. One of our talented engineers will reach out to you via email.
4 Replies
Hi Sonny,
Thanks for reaching out!
I'm sorry to hear that you're experiencing this issue. Are you able to share your file with us here or privately in a support case? I'd like to test it out on my end to investigate what's going on. We'll delete it from our systems once troubleshooting is complete.
Here you go attached. The Quizmaker file I imported into the attached storyline. I tried many different fixes even different quizes and players, no success.
Thank for looking this over
Hi there, Sonny,
I'm having difficulty replicating this same behavior on my end. Not a problem! I've gone ahead and opened a support case on your behalf.
I am sharing your files with our Support Engineer Staff. I want to be sure you get specific feedback on these files. One of our talented engineers will reach out to you via email.
Thanks so much for your patience!
Thanks