2 Replies
Ren Gomez

Hi Shirley,

David made a great suggestion! You can check your slide properties by clicking on the lower right cogwheel below the Slide Layers box, and selecting Reset to Initial State in the When revisiting: drop-down menu.

If you find that this isn't the cause, feel free to share your file publicly with us in this discussion here to take a closer look. You can also share it privately with our support engineers if you'd like. As always, we'll delete after testing.