Storyline 360 - translation import with new Word format

Oct 01, 2021

Hi everyone, 
We have been using the new Word translation export.

And we observed some missing texts in the newly reimported module, visible in preview only. And weirdly not inside Storyline.

After research, we found out that the translated text dit not fit the original text boxes, even though they have the 'Adjust size to text' property.

The solution for us was to enter each text box in the translated version and modifiy the text to make the textbox fit again.

This is a major source of error.

Is there a way Storyline can make the property applicable even after translation import ?

Thanks.

Take care.

1 Reply
Lauren Connelly

Hello Christophe!

Sorry, you're running into this issue with translation! This isn't an issue that we've logged, so I'd like our Support Engineers to step in. I've started a case on your behalf, so you should see an email with an upload link in your inbox. You can share the .story file by using that upload link. We'll continue the conversation in your support case.