Storyline freezing when Microsoft Office programs are being used
So after months of continual freezing and having to close with the task manager I am getting so frustrated and I am hoping someone can shed some light on this issue, as our IT guys have run out of ideas.
When I am using Storyline, if I have another document open such as Powerpoint, if I move off the storyline file to the PPP window, when I come back the storyline file has frozen, totally unresponsive to anything. I can save or anything and have to force quit it, losing anything I have done recently. This in particular is the case if I click Save in the PPP/Excel/Word doc.
Has anyone come across this before or have any ideas I can send to IT to try out?