I face a bug so the latest update of Storyline 360 not working on my laptop ( Dell - 20 GB - 1 TB nvme ), versions ( 24 May, 4 May) March version work perfect but after the update, I get an error message ( Available Memory is Low).
I tried searching on Internet but nothing help me, so please I hope the Storyline team can fix this problem as fast as possible.
I've opened support case 03227737 on your behalf so our support team can take a closer look at what's happening with your installation. You're in good hands!
Sorry to hear you are having trouble with previewing and publishing your files. I did not see a support case open so I went ahead and created one on your behalf. We will be in touch shortly.
3 Replies
Hello,
Sorry you ran into this snag!
I've opened support case 03227737 on your behalf so our support team can take a closer look at what's happening with your installation. You're in good hands!
Same prob ... any version after March 30th and I can't preview or publish files of around 50mb.
I've already opened a case but if anyone has a quick fix here then pls let me know
Hello christophe!
Sorry to hear you are having trouble with previewing and publishing your files. I did not see a support case open so I went ahead and created one on your behalf. We will be in touch shortly.
Thank you!