Storyline reinstalled on new laptop...missing my Question Banks!

Nov 02, 2012

Hello Heroes and Rescuers,

My company luckily provided me with a better computer a few days ago, ..they reinstalled everything...

However since then ..even if my SL files have the same weight..I cannot find my Question banks anymore, I see the inserted Quiz slide but if I click it is empty and from the Menu I have no question banks at all ...

Any advice? Should I submit a case?

Many thanks

sending sun from Swtzld

Julie

4 Replies

Peter Anderson
Staff

over 11 years ago11/02/12 at 11:12 am (UTC)

Hi Julie,

I see you've already tried the advice from this thread with no luck, so I'd recommend going ahead and submitting a case to us. Thanks!

Julie B.
Author

over 11 years ago11/05/12 at 3:12 am (UTC)

thanks peter, Yes the first thread would answer information on how to insert a question bank from a project to another... i think my case is due to the reinstallation of my pc here at the office by the IT team ;O(((

thanks!

Julie B.
Author

over 11 years ago11/15/12 at 5:31 am (UTC)

Hey Heroes, in order to close this thread, I actually had to ask the IT team to reinstall SL on my computer and all went ok again.

Thank you for your answer Peter and thank you to Sid and Miker.

Peter Anderson
Staff

over 11 years ago11/15/12 at 7:38 am (UTC)

Glad to hear all is well again, Julie Thanks for checking in.

Storyline reinstalled on new laptop...missing my Question Banks!

4 Replies

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