Storyline 'Responsive playback' in app on Android

Sep 29, 2022


Our LMS offers an app so user can access e-learningcontent via an app on their tablet or smartphone.

To improve user experience, we are using the 'Responsive Playback' option and setting Allow playback of 'Tablets' and 'Phones' to 'Landscape view only'.

In the iOS app this seems to work just fine. However in the Android version of the app the content is shown in portrait mode. User can turn their tablet or smartphone and see the content in landscape mode. Still, this is thus a manual action and moreover the content (the player) isn't filling the whole screen.

Is there any solution to this problem?



1 Reply
Kelly Auner

Hi Christophe,

Welcome to the E-Learning Heroes community!

Learners should be able to view the course on both iPhone and Android devices. Have you tried publishing your course to a web server, and sending learners a link to the story.html file to test on their mobile device?

If the issue only occurs when a learner is viewing the course on the app, I would recommend reaching out to your LMS administrator for assistance. 

Please let me know if you have additional questions on this! You can reach out here or privately in a support case.