Storyline won't show custom state I created for a character

Hi team! 

I am having issues with storyline showing my a custom state that I created for a character within a layer in the slide. There are 2 characters in the layer and they both have 2 states, the normal state, and the custom one I created. For one of them I can see the custom state when I apply the trigger to change the state. But for the second one, not matter what I do, it will not show me the custom state in the dropdown menu when trying to apply a "change state of" trigger. The character definitely has a custom state because I can see in the "states" panel when I select the character, but the option does not show up when trying to apply the trigger. 

Has that happened to anyone else and if so were you able to fix it? I am not sure if has anything to do with the fact that this is in a layer rather than the base layer? I wouldn't think that mattered. Anyway, thanks for the help.