I have a published story that runs fine on laptops and ipads, but not smartphones. The iphone we tested loads and plays the video but none of the interactivity works. The android phone does not play the video at all although the player and other elements appear and the seekbar advances as though the video is playing. I am not publishing for use with the Articulate Mobile Player because it is so poorly rated and I've had trouble trying to work with it in the past.
Is there anything I can do about this phone issue?