Templates disappeared after update
Nov 27, 2013
By
Diane Smith
I recently updated my Storyline to the latest version. I usually create my own slides based on prior course layouts, however I wanted to use a template for one and discovered - all the templates that came with my original SL install ARE GONE! Instead, there is a rude note saying "Download free templates... Get free Storyline templates from the community at E-Learning Heroes."
Where did all my other templates go? I really really really don't want to (and don't have the time to) hunt down all the templates I had and download and figure out how to connect them to my SL again.
Help!
3 Replies
Hi Diane,
Have you checked under the "Templates" section and checked the drop-down menu for the templates?
It should look something like this:
If that doesn't work, you may want to try following the steps outlined in this article.
There is no dropdown menu in my Templates tab (see below).
No, I haven't run a repair, in fear that it would cause more problems. When I attempt to repair, using the instructions posted on the link you provided, there is no option to Repair, only Add/Remove, Reinstall, or Remove All.
Suggestions?
Hi Diane,
If you don't have a repair option either, and based on the image it sounds like you'll need to do the uninstall/reinstall of your Storyline software.
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