Text Entry boxes not being created automatically in screen recordings

Feb 11, 2015

Hi All. When I record a series of steps that include entering text in a form field, SL 2 does not create a text entry box within the recording. Inserting the recording in Test Mode gets me a hotspot, which is fine if I only want the learner to click, but I need them to type something.

I'm working around this by inserting a freeform text entry slide, and pasting a screenshot into the background. I'm still a bit new to SL, shouldn't it automatically generate a TEB if I type text while I'm recording?

12 Replies
Chris Petrizzo

Thanks Ashley. I have been entering text in a web form that is right in the middle of the recording area. 

Based on your response, I assumed the TEB should be added, so I did some more testing, and it appears the problem could have something to do with Google Chrome. I tried doing some recordings in Word, Outlook, and Internet Explorer, and SL generally included the TEBs where it should - though it was still a little inconsistent. I also was occasionally able to get a TEB in Chrome. So my perception is this functionality may be a bit buggy, bet less so if I record web forms using IE. 

Leslie McKerchie

Hello Caddi,

Thanks for letting us know that you are having a similar issue, but your colleagues are not.

Do you know what version of Storyline you're using? Is it the same as your colleagues?

You can check by going to Help > About Articulate Storyline

We are currently on Build 3.48.24159.0 of Storyline 360. You can read all of the details here.

If you are on the latest and the same update, a repair of your software may be just what you need to get back up and run properly.