I've created a screencast and added other elements to it such as text boxes and images. However my clients are wanting to view it on a magnified display. The screen recordings look fine, but the text runs out of the boxes and the text boxes get stretched off screen. Cany anyone help please?
Could you clarify further. Do you mean on the computer or in Storyline? And is this something I do and once it's done it will view right on all computers, or does each person viewing the course have to do it?
Ok yes I built it at that DPI, but the people viewing it aren't viewing it at that DPI and even publishing it doesn't work, it still looks bad on their computers. They tell me that health and saftey reccoment they have this setting. Is the only way around this to get them to alter their computer settings. Which requires a reboot.
Yes, if other colleagues are viewing the .story file - they'll all want to ensure they're using a DPI setting of 96 as Phil mentioned.
If they're viewing the published output within the intended environment and it's still displaying incorrectly you'll want to ensure they're viewing it within one of the supported browsers here for SL1 and SL2.
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I would check your DPI settings they should be 96
Could you clarify further. Do you mean on the computer or in Storyline? And is this something I do and once it's done it will view right on all computers, or does each person viewing the course have to do it?
The dpi setting on your computer is probably affecting the way you are building courses
http://www.articulate.com/support/storyline/articulate-storyline-dpi-support
Ok yes I built it at that DPI, but the people viewing it aren't viewing it at that DPI and even publishing it doesn't work, it still looks bad on their computers. They tell me that health and saftey reccoment they have this setting. Is the only way around this to get them to alter their computer settings. Which requires a reboot.
Hi Melanie,
Yes, if other colleagues are viewing the .story file - they'll all want to ensure they're using a DPI setting of 96 as Phil mentioned.
If they're viewing the published output within the intended environment and it's still displaying incorrectly you'll want to ensure they're viewing it within one of the supported browsers here for SL1 and SL2.
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