I understand that you might be seeing something different because you're unable to see the Multiple Responses slide. Would you mind sharing a screenshot of what you see when you try to add slides to your question bank so we can check what's happening? Here's a helpful article on how to add slides to a question bank for your reference:
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Hello Pegah,
Happy to help!
When you insert a slide to your question bank, you should see the option to select the "Multiple Response" slide here:
I understand that you might be seeing something different because you're unable to see the Multiple Responses slide. Would you mind sharing a screenshot of what you see when you try to add slides to your question bank so we can check what's happening? Here's a helpful article on how to add slides to a question bank for your reference: