Transparent image background not transparent in storyline?

Hi,

I used photoshop to make the background of an image transparent. I imported the image on another picture to see if it worked and it did.

However when I import the image in PNG format into storyline the background is just white rather than transparent.

Anyone knows why?

Br, Stefaan

3 Replies

Stefaan Leleu
Author

8 years ago12/07/12 at 4:16 am (UTC)

I think I already found the answer myself.

I used a different photo editor other than photoshop to resize the picture since I don't have photoshop on my work laptop. In the process the image lost it's transparency. When I use photoshop to resize it doesn't lose transparency.

Ann D

over 3 years ago10/15/17 at 7:07 pm (UTC)

I only use Fireworks. When I make the background transparent and save it. I save it in PNG format.

When I insert it into Articulate, it has a white background ( like you mentioned). I thought that PNG format supports transparencies.

Do you know how this can be done if one does not have Photoshop?

Leslie McKerchie
Staff

over 3 years ago10/16/17 at 4:06 pm (UTC)

Hi Ann! Looks like I just responded to a similar post here, so I know this issue must be plaguing you.

In addition to what I shared there, you are certainly welcome to reach out to users directly via the 'Contact Me' option on the user profile if you do not hear back soon.