Trigger an email ...with a subject?

Hello Storyline Heroes and experts

I have created a trigger as such:

It properly opens our outlook message window to send an email the recipient ("think......@...)

but is there any way to have the subject of the email filled in too?

....I might have missed a thread on this forum but cannot find my answer...

Thanks for any help

J.

15 Replies
Emily Ruby

Hello Julie!

Unfortunately adding a subject line to the email trigger is not an available feature with Storyline.

We have seen others with similar questions that could set things up with JavaScript. For information, You can look here: http://www.articulate.com/support/storyline/javascript-best-practices-and-examples

As well as here: http://community.articulate.com/forums/p/35501/194301.aspx

Please let us know if you need anything further!

Rebecca Fleisch Cordeiro

Quick Q: did y'all get this to work in IE? I published to Articulate online. When I tested in

Firefox 31.0: A Launch Application Window appeared so I could choose what email I wanted to use. From there it worked perfectly

Chrome (36.0.1985.143 m): Microsoft Outlook email client setup launched...I don't use Outlook so I didn't configure, but I'm sure it would have worked

IE (11.0.9600.17239): the email trigger didn't work...nothing happened when I clicked.

Michael Fimian

Rebecca Fleisch Cordeiro said:

Quick Q: did y'all get this to work in IE? I published to Articulate online. When I tested in

Firefox 31.0: A Launch Application Window appeared so I could choose what email I wanted to use. From there it worked perfectly

Chrome (36.0.1985.143 m): Microsoft Outlook email client setup launched...I don't use Outlook so I didn't configure, but I'm sure it would have worked

IE (11.0.9600.17239): the email trigger didn't work...nothing happened when I clicked.


Regarding IE 11, Microsoft calls that a safety feature...

Rebecca Fleisch Cordeiro

Michael Fimian said:

Rebecca Fleisch Cordeiro said:

Quick Q: did y'all get this to work in IE? I published to Articulate online. When I tested in

Firefox 31.0: A Launch Application Window appeared so I could choose what email I wanted to use. From there it worked perfectly

Chrome (36.0.1985.143 m): Microsoft Outlook email client setup launched...I don't use Outlook so I didn't configure, but I'm sure it would have worked

IE (11.0.9600.17239): the email trigger didn't work...nothing happened when I clicked.


Regarding IE 11, Microsoft calls that a safety feature...


or...an "undocumented feature"

Deb Creghan

Hello everyone - my project changed and I didn't need the answer to my question a year ago, but now I do... How can I trigger an email without opening up an email window?  The learner is presented with a Yes/No question. If he chooses 'No' I want to trigger an email with a pre-populated subject. I can get the email to work fine, but it opens the email for the learner and I'd like it to do all this in the background without the learner seeing anything, or having to take any action.

I am not a developer, so my knowledge is limited. I'd appreciate any ideas!

Thanks!

Leslie McKerchie

Hi Deb! This is not something that would be supported by Articulate. Hopefully someone in the community will be able to pop in and assist you here.

I've seen this question posted a couple of times in the forums, such as here and here, and you may be able to reach out to those users for assistance perhaps.