Trigger Ordering Question
Sep 14, 2013
I've set up a slide layer with two triggers- one sends the user to a 'Ya Done Good' layer if the text input is correct and the other to a 'Ya Didn't Do Good' layer if the text input is incorrect. The slide is not set up as a freeform quiz question- simply the two redirect triggers with conditions. Here are the triggers:
I think I understand the concept of trigger ordering and its importance and my slide works fine if these triggers fire in the sequence shown above- what I don't understand in this case is why my slide refuses to work if I reverse these two triggers. It redirects to the Results NOT OK layer no matter if the answer is correct. Why wouldn't this logic work correctly regardless of the order? It seems to me that if the Results OK trigger fires first, it would see the correct answer, fire the second one and with the conditions met there as well, see the correct answer and redirect to the Results OK layer. I should probably just accept that one order works and the other doesn't and move on, forever confused... but I'd sure like to understand this. Someone show me the error in my thinking here?
6 Replies
Hi Jeff:
I took a different approach that may be a helpful reference for you.
I this case, I an validating 2 text fields and providing feedback for each.
Kind of long to explain, but check it out if it can help.
Best Regards,
Dennis Hall
Hi Dennis... thank you for your response. Your approach is interesting and I can easily see where this would be helpful to me in other scenarios, but I'm still puzzled as to why my two conditional triggers must be in a particular order. Thanks again for your help.
Hi Jeff, this is really odd. I recreated your example and got the same results as you do. I then edited the triggers to remove the or condition in each case and it works fine. The trigger order does not matter.
It might be worth submitting a support case - you may have found a bug.
Hi Jeff,
It sounds like odd behavior that it works in one direction and not another - and that Nancy also found an issue with the "or" condition. If you'd like to share your .story file with our team, please do so by sending it to them here.
Nancy and Ashley.. thanks for your interest in this issue. I've been swamped and figured it was a lost cause and I'd just have to accept it. I think it's worth pursuing, even if just to understand the problem and cope. I will try to put something together for your team and send it soon.
Thanks Jeff keep us posted, and let us know as you continue to work on it.
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