Thanks for reaching out and I'm sorry to hear that you're experiencing this issue!
I've opened a support case on your behalf so we can investigate what's going on. You should have just received an initial email from our team. Please reply with the details of what issue you're encountering and use the upload link to share your file.
1 Reply
Hi, Daniela!
Thanks for reaching out and I'm sorry to hear that you're experiencing this issue!
I've opened a support case on your behalf so we can investigate what's going on. You should have just received an initial email from our team. Please reply with the details of what issue you're encountering and use the upload link to share your file.
If you have any trouble, please let me know!