Unable to view slides

Apr 15, 2014


I am trying to upload my articulate zip files into a new LMS.

They are imported Powerpoints created with MS Office 2013

The file is uploaded however when played some of the slides only show with half the slide being cut off (see attachment)

I have previously had no issues in uploading the content to my old LMS 

I have made adjustments as per this discussion


Any advice would be appreciated



1 Reply
Ashley Terwilliger-Pollard

Hi Gavin,

You mentioned that you're using a new LMS, but is this the same file that you previously loading into your old LMS? First, I'd suggest checking into the general system requirements here for viewing Storyline content.  

If it was the same file, to help us narrow down that it's not an LMS issue I'd also suggest testing the course at SCORM Cloud which is an industry standard testing method for SCORM Content. If you see the same behavior there, we'll want to take a look at the .story file. 

This discussion is closed. You can start a new discussion or contact Articulate Support.