Unable to view video file when saved to Network

Jul 14, 2013

Kirstin Pryor
By Kirstin Pryor

Hi,

I have saved a published story to a network by publishing to a CD then zipping and saving to the network. I am able to retrieve and view the story from the network however the video is not working for me.

I have updated my flash player etc but it is still not working.

Does anyone have any other ideas?

I followed the below instructions from the articulate website:

If you need to distribute your Storyline content for offline viewing, publish for CD.

After publishing, do any of the following to share it with others. (Note: Double-click the Launch_Story.exe file in the published output to view the course.)

  • Burn the published output to a CD.
  • Burn the published output to a DVD.
  • Copy the published output to a USB drive.
  • Zip the published output, and copy it to a network drive. (Users must extract the zip file before viewing.)
  • Zip the published output, and email it directly to users. (Users must extract the zip file before viewing.).

Thanks for your help.

1 Reply
Leslie McKerchie
almost 11 years ago07/15/13 at 6:29 am (UTC)

Hi Kirstin and Welcome to E-Learning Heroes!

Sometimes the server settings will not allow a video to play properly.  You can check out this tutorial for assistance.

Next steps if that doesn't work:

Another thing you can do is check your content in SCORM Cloud to be sure that it is functioning as you wish there.

If you can duplicate your issue in SCORM Cloud, please allow us to take a closer look at what may be going on in your content.

Thanks so much and have a great day!

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