Thanks for letting us know about your situation. I can understand that it’s frustrating to experience such occurrence right after applying the latest update.
If this is not a “set in stone” decision to be on the latest build and could be rolled back, best to contact support here to revert your version to the previous working state.
Let me know If you need further assistance, I’d be happy to give you my best advice.
3 Replies
Hi Gali,
Thanks for letting us know about your situation. I can understand that it’s frustrating to experience such occurrence right after applying the latest update.
If this is not a “set in stone” decision to be on the latest build and could be rolled back, best to contact support here to revert your version to the previous working state.
Let me know If you need further assistance, I’d be happy to give you my best advice.
Hey Gali and welcome to E-Learning Heroes :)
Glad that Ron was able to pop in and help you out here.
We do have this issue reported to our team.
I see where you were able to reach out to the support team and that Vevette was able to assist you in the meantime.
Hello, Gali! I'm excited to let you know that we released update 6 for Storyline 3! It includes enhanced features and fixes - Check them out here.
One fix addressed an issue where right-to-left text could be reversed, out of sequence, or spaced incorrectly.
Click here to download the latest version of Storyline 3. Let me know if you need more help!
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