Help we are due to launch a course on Monday I tried to put one more video in (web embed code) but I keep getting the message "A video cannot be inserted from this embed code. Verify your embed code is correct and try again". This message is the same if I try to embed videos that are already in the course using the same mechanism. I have never seen it before, have tried it with different videos on different connections, have re-started etc. etc. Our video is hosted on Wistia, whitelisting has been done etc. Need urgent help!
Thanks for reaching out, and I'm glad you reached out in a case as well! It looks like my teammate, Lianne, sent some helpful resources as well as asked for the link to see if we can help test it.
Be sure to reply to her if you were able to get it to work!
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Hi Sabine,
Thanks for reaching out, and I'm glad you reached out in a case as well! It looks like my teammate, Lianne, sent some helpful resources as well as asked for the link to see if we can help test it.
Be sure to reply to her if you were able to get it to work!
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