User must pass each quiz giving me heartburn!

Anyone have any ideas? I am about to pull my hair out!

I have a course with 5 sections each with its own quiz. At the end I have a master results slide set to "User must pass each quiz". I did my usual testing and everything appeared to work, but I am seeing wonky results from my learners. Courses with a final score of 92.3 are not sending a "Completed" status.  I am not even sure how learners are getting that score as I am not able to reproduce that score.

Each quiz setup is described below:

Sensitive Information (4)
Missing one question fails the section.
If the user fails, the program prompts user to repeat the section

Phishing (9)
Cannot get less than 100%
The program prompts you to select a different answer if an incorrect response is selected.

Browser Security (4)
Missing one question fails the section.
If the user fails, the program prompts user to repeat the section.

Mobile Security (7)
Missing one question scores 85.71.
Missing two questions sores as 71.42
If the user fails, the program prompts user to repeat the section.

Password Security (8)
Missing one question scores 87.5.
Missing 2 questions fails the quiz

I tested in Rustici's SCORM Cloud with the following results

100/100/100

Mobile Security 100

Password Security 100

Total Score = 100

Status: Complete

 

100/100/100

Mobile Security 85.71

Password Security 100

Total Score = 99.03

Status: Complete

 

100/100/100

Mobile Security 100

Password Security 87.5

Total Score = 99.03

Status: Complete

 

100/100/100

Mobile Security 87.5

Password Security 85.71

Total Score = 98.07

Status: Complete

7 Replies
Jeff Forrer

Hello, a few questions.

  1. What are you setting for completion % Passing Score required for each quiz?
  2. The % results you are getting for each quiz look correct. For example, Mobile Security, 1 wrong, 6 out of 7 =6/7 = 85.7%.  You can round your results.
  3. Are you setting the final results slide as the slide for Reporting and Tracking Options in your publish settings?
  4. If you post your file I can take a look.
Mary Nagy

1. Passing score for each quiz is 85%

2. Thanks. Is there an option for rounding other than by using JavaScript? We've had issues with JavaScript since we are publishing to HTML 5 only.

3. Yes, tracking is set to use the quiz results of the Final Results Slide.

4. I can't share the entire course, but my results slides are attached. THANK YOU!

Jeff Forrer

Thanks for the file, I will take a look.

In the meantime, good to know 85% is set for passing. You may know this but just in case.

So with requiring 85%:
1) Sensitive - 4 questions, they would need ALL 4 correct, because one wrong would give 75%.

2) Phishing - 9 questions, they would need 8 of 9 correct, less than that would be less than 85% correct.

3) Browser - 4 questions, they would need ALL 4 correct, because one wrong would give 75%.

4) Mobile Security - 6 questions, they would need 6 out of 7 correct to pass.

5) Password - 8 questions, they would need 7 of 8 correct, less than that would be less than 85% correct.

Jeff Forrer

Hello, I took your file and added one question ahead of each results screen (so i could test it, and split into 5 scenes to try and mimic your course), that way if you get it right, you are at 100% which is needed to pass.  

This works for me in ScormCloud, published to Scorm 1.2, and setting the Final Results slide for submission in publish settings.

I did see broken triggers on your final results slide, however I am guessing they are not in your full file. 

See attached. Not sure if this is helpful, but this does work for me.  Maybe something is set incorrectly in your larger file?

Mary Nagy

I SO appreciate you looking at this, Jeff!

Your are correct, the triggers are not broken on the full file. I was not seeing an issue in the SCORM Cloud either. Sigh.

AS I was pasting the slides into a file I could post, I noticed that I have triggers to submit results for my individual sections. I also see submit triggers for the results on the individual section multiple times. 

Where should those triggers be? Perhaps that is causing part of the issue?

 

Jeff Forrer

Potentially, but hard to tell without looking at the whole file and I understand posting sensitive files, I can't post much of what I do, other than to Articulate as they keep files secure.

See attached file, I made a quiz file with a few scenes to mimic what your file would need to work.  Hopefully you can look at and mimic that?