I'm using the classic player, but have selected the modern feedback style. However, it appears the Invalid Answer pop-up is still using the old classic feedback style. How to I get the Invalid Answer to use the modern feedback style?
you'd need to format the Invalid feedback popup using the Player options - see this PDF attached and this KB article how to do it. You probably won't get it exactly the same.
Is a document like this available for the Modern Feedback? We have converted to the Modern player and I have software simulations that were recorded in the classic player. Classic feedback is showing in 2 course modules only and I need to make them consistent.
A Try mode slide wouldn't have any feedback associated with it at all - so perhaps I'm misunderstanding what you're seeing or looking to change. Can you share a copy of your .story file here with us? If so, you can upload at this link using the Add Attachment button or you always have an option to share privately with our Support Engineers. Either way, we'll delete it when done testing.
Also, I noticed that your email signature came through when you replied via email. You can remove that if you would like by clicking Edit beneath your response. Here’s a quick Peek video if you need help.
The feedback pops up if the learner click in an area outside of the hotspot. I made this recording before the modern player was released. I can see the modern feedback in the feedback master, but do not see a way to change it.
After reviewing your course, I noticed as well that the current Feedback Layers are using the classic template. I made a quick Peek 360 video that provides some steps on how to change that layout: Modern Feedback Layer.
8 Replies
Hi Melanie
you'd need to format the Invalid feedback popup using the Player options - see this PDF attached and this KB article how to do it. You probably won't get it exactly the same.
Is a document like this available for the Modern Feedback? We have converted to the Modern player and I have software simulations that were recorded in the classic player. Classic feedback is showing in 2 course modules only and I need to make them consistent.
Thomas
Hi Thomas,
Within the modern player, the colors you can change are the highlights noted here.
You can also select the feedback master template and type used from the drop-down on each question slide:
Let us know if that helps!
Unfortunately it is during a screen recording in try mode. I do not have access to the slide view. Any other suggestions?
Thomas
Hi Thomas,
A Try mode slide wouldn't have any feedback associated with it at all - so perhaps I'm misunderstanding what you're seeing or looking to change. Can you share a copy of your .story file here with us? If so, you can upload at this link using the Add Attachment button or you always have an option to share privately with our Support Engineers. Either way, we'll delete it when done testing.
Also, I noticed that your email signature came through when you replied via email. You can remove that if you would like by clicking Edit beneath your response. Here’s a quick Peek video if you need help.
Hi Ashley,
The feedback pops up if the learner click in an area outside of the hotspot. I made this recording before the modern player was released. I can see the modern feedback in the feedback master, but do not see a way to change it.
Hey Thomas,
Really appreciate you sharing your file with us!
After reviewing your course, I noticed as well that the current Feedback Layers are using the classic template. I made a quick Peek 360 video that provides some steps on how to change that layout: Modern Feedback Layer.
We also have a great user guide that might help on using Feedback Master here: Storyline 360: Using Feedback Masters.
Please let us know if you have any additional questions!
Vincent...
Thank you! I knew it had to be something simple that I was missing. I really appreciate the video and your help with this.
Sincerely,
Thomas
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