Variables in markers

May 09, 2023

Hi all!

I have a rather advanced system training template where I use variables in markers. This speeds up development greatly as I only have to provide scenario, task and step descriptions in one place.

However, it seems using variables in markers does something to the formatting of the text. I really only insert the variable in the marker. I'm using html code within the variable , yes - but that's supported in storyline. Using html code in the variable is necessary as I want to use numbered bullet points (one for each step). Storyline can't handle bullet points that are empty - it displays the bullet (if the variable is empty), which isn't what I want. 

This is my project template. Try clicking the 3 icons below (the flag icon, the information icon, and the question mark icon).

Has anyone else seen this behavior? Did you fix it? I can't share the template as it is confidential. 

Best regards


4 Replies
Kelly Auner

Hi Michael,

Thanks for reaching out!

I see that you’ve reached out to our Support Engineers and are working with my teammate, Carlo. You’re in great hands! We’ll continue the conversation in your support case.

For anyone in the community experiencing something similar, this issue seems to be related to a corrupted variable. To avoid getting your project or its elements getting corrupted, please be sure you're working on your local hard drive (typically your C: drive) when creating, editing, and publishing Storyline courses. Working on a network drive can cause erratic behavior, such as file corruption or an inability to save changes. 

You may also want to check out this article with tips to reduce your risk of corrupting or losing project files.

ANNE Learning

Hi Kelly!

Thanks! Carlo has indeed helped me out and found a solution. I'll move all projects to the C-drive, but it scares me a bit, as I'll rely on my ability to remember to copy these to a network drive every once in a while. According to my wife, I'm not very good at remembering important things.

Is this issue related to something outside your control? Or are their plan for making projects stored on network drives more stable?

It scares me to store locally. Things burn, people forget where they put things - other not-so-nice-people steal things. And then there is the unknown variable known as Michaels-Ability-To-Remember-To-Copy-Todays'-work-to-the-network-drive issue.

Best regards


Kelly Auner

Hi Michael,

I'm so glad to hear Carlo was able to help find a solution!

Currently, we still recommend working and saving your work on your local hard drive to avoid file corruption or prevent you from saving changes. You can place a copy of your project on a network drive or a USB drive for backup purposes, but avoid reopening the file until you've moved it back to your local hard drive.

If anything changes, we'll be sure to let you know here. Of course, if you run into any trouble moving forward, please let us know and we'll be happy to help!

ANNE Learning

Just a follow up - This ended up actually being a confirmed bug.

Steps to reproduce:

  1. Create a marker
  2. Create a text variable and fill it with text including html code (line breaks, bold etc)
  3. Insert the text variable in the marker and preview - the text is all of sudden very small.

Hoping for a fix - this could speed up production time immensely!