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Hard to say without seeing your file Lorena - which option do you have  selected 

Hi Lorena,

Thanks for reaching out and I can see that Wendy has popped in to offer some assistance.

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

Thanks for sharing the file so that I could take a look, Lorena.

I have replied to you via e-mail in your support case.