Video not working with player seekbar - Storyline v1
I am trying to use the built-in player's seekbar to control the video playing in the slide. Unfortunately, it is not working as expected - when I click on the seekbar it restarts the video from the beginning as opposed to jumping to where it should be in the timeline.
Example: The clip is 5 seconds long. Clicking 3/5 of the way through the seekbar should play the video at the 3 second mark, but instead the slide timeline continues at the 3 second mark but the video goes back to its beginning.
I've attached a sample slide from the project I'm working from. Can anyone help me figure out why this is happening and what I can do to correct it? Thanks!
A few other specifics:
- I have a transparent shape over the video to prevent users from being able to stop & start the video by clicking on it.
- I have a trigger set to, at the end of the timeline, to show a new layer asking the user to either proceed or watch the video from the beginning again.
- I have tried troubleshooting this in many ways: turning on/off the "Show Video Controls" option on the video, using the video's seekbar as opposed to the player's, attaching the "Show Layer" trigger to the video media as opposed to the timeline ending, removing the final layer, & more.