Video playback on Articulate Storyline APP

Sep 08, 2016

Greetings,

I recently developed an online learning package using video clips.

When I run the program using the app on a ipad MINI, the videos don't appear for a few seconds, lagging behind the timeline.

Is this an APPLE thing or some configuration in articulate I need to adjust?

Cheers from downunder

 

9 Replies
David Witte

Hi Wendy
They play automatically
Regards,

David R Witte
Quality Manager
Monash Imaging
M: 0402 891 061
W: 959 42850

THIS E-MAIL IS CONFIDENTIAL. If you have received this e-mail in error, please notify us by return e-mail and delete the document. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. Monash Health are not liable for the proper and complete transmission of the information contained in this communication or for any delay in its receipt.

David Witte

Hi Wendy,

If I but a countdown delay at the start of the course, to allow downloading of videos within the entire course, do you think this might help?

David R Witte
Quality Manager
Monash Imaging
M: 0402 891 061
W: 959 42850

THIS E-MAIL IS CONFIDENTIAL. If you have received this e-mail in error, please notify us by return e-mail and delete the document. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. Monash Health are not liable for the proper and complete transmission of the information contained in this communication or for any delay in its receipt.

Wendy Farmer

Hi David

just to let you know when you reply via email your email signature and associated information is displayed in the forum - so you can come in and edit and delete if you want to.

I guess it depends where in your course the videos are - according to the KB article below this is how assets are loaded.  In the post I linked to above, someone was adding in a few blank slides with short timelines with jump to triggers to giive assets time to load...maybe that would work. 

David Witte

That would be great !
How do I do it?

David R Witte
Quality Manager
Monash Imaging
M: 0402 891 061
W: 959 42850

THIS E-MAIL IS CONFIDENTIAL. If you have received this e-mail in error, please notify us by return e-mail and delete the document. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. Monash Health are not liable for the proper and complete transmission of the information contained in this communication or for any delay in its receipt.

Wendy Farmer

Hi David

This is a public forum so if you are ok uploading your published zip file (published to AMP) then just use the grey 'Add Attachment' button at the bottom of the post.  

If you don't want public you can select my profile pic and contact me privately.  

I am a just a community member not Articulate staff trying to help so if you're ok with that - happy to try and help you.

This discussion is closed. You can start a new discussion or contact Articulate Support.