Forum Discussion

SuzyKach's avatar
SuzyKach
Community Member
8 years ago

Video won't play as web object

I added a youtube video into a slide as a web object, but when I export it to Articulate Review, it doesn't play and provides the following message:

www.youtube.com refused to connect.

I've attached the file. Hopefully, someone can tell me why the video won't play. Thanks.

11 Replies

  • SuzyKach's avatar
    SuzyKach
    Community Member

    Thanks. That worked. If I wanted to use triggers and layers to make it an interactive video, how would I accomplish that, since it doesn't open in the project file? Thanks again!

    • MichaelHinze's avatar
      MichaelHinze
      Community Member

      There is no built-in option to overlay an external video with Storyline objects/layers and synchronize them. 

    • MichaelAnder569's avatar
      MichaelAnder569
      Community Member

      You might be able to use the youtube API to sync with objects on the Storyline timeline, but I have not looked into this yet.

  • Hi, Diane. Looks like Michael and Leslie beat me to it – glad you're all set! 😊

    We're here if you need anything else!

  • AlexanderReid's avatar
    AlexanderReid
    Community Member

    Since when is this no longer possible?!?!  This throws a major monkey wrench into many of my courses.  So we can no longer have Youtube videos embedded on Storyline pages?!?!  Even embedded code is now being refused.

  • Hi Alexander,

    Sorry to hear you're running into this issue! I tried to replicate using my own Youtube embed code as well as yours and was able to successfully publish and view the video on the latest update of Storyline.

    Be sure to check to see if there are any missing spaces before or after, and try to repair Storyline to see if that helps. If all else fails, reach out to our support engineers so we can look a little deeper into why this is happening.

      • VinceScoma's avatar
        VinceScoma
        Community Member

        Hi Alexander, 

        As of May 2015, Google no longer allows YouTube videos to be embedded in this manner with Storyline 2. However, YouTube videos in existing courses will continue to work.

        To add YouTube videos to new courses, you will want to add them as a web object. When it asks for the address, you will want to use this URL: http://www.youtube.com/embed/video_id
        and replace the video_id section with the id of the YouTube video. The video id is the string of characters after the v = sign in the YouTube URL: 

        For more details on this, we have a great resource here: Storyline 2: How to Add YouTube Videos