Voice-Over don't start on Ipad - Safari

Mar 11, 2020

Hi,

We used to create content for user's using Ipad. But since a few days, the voice-over in our slides aren't launched at the first time we pass on the slide.

The second time, no problem.

Do you have a theory about the issue ?

Scorm 2004, 3th edition : Flash / HTML5 with articulate Mobile Player with Download for offline.

Complete / Incomplete (No Score).

Thanks for your help !

 

 

1 Reply
Ren Gomez

Hi Biela,

Thanks for reaching out, and good call to open a case! I see that you've been working with my teammate, Georvy, and he confirmed that you're running into a bug where the audio won't play when a course is launched in Safari using an iPad with iOS 13.3.1. 

I'm sorry you're running into this, but he'll be sure to reach back out when we have any updates to share on this!

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