Web objects on slide layers don't stop on hiding the layer

Hi, Mayuresh -- Would you be able to share your .story so we are able to run some testing for you?

Hi Christie,

We came across the same issue today. Works well in the desktop version but not when played on ipad so possible HTML5 issue.

Did anyone managed to find a workaround?

Please advise.

Thanks

Hi Ganesh!

Looks like we did not hear back from Mayuresh here on the issue.

Would you be able to share your .story for us to take a look?

You are also welcome to reach out directly to the user to see if they were able to find a resolution if you were just looking for community feedback.

Hi Mayuresh,

We found out today that we are having same issues with out web object. Works well in desktop version but does not switch off the audio in the ipad/html5 version.

Did you manage to find a workaround?

If yes, will you be able to share that with us.?

Kind regards,

Hi Leslie,

Thanks for getting back. I will post my story file for your technical team to look at.

Thanks

Hi Ganesh!

Thanks for sharing the file. Would you be able to share that with our team here? I think we should take a deeper look at this issue as I've seen we've had similar issues that we resolved. I would do so on your behalf, but I'm not sure of your e-mail address.