Zoom Region Stopped Working

Sep 08, 2020

Hey All!

I am working on a project that I am creating scenes from a recorded simulation. Earlier this morning, everything was fine. Now, on my third micro lesson, the Zoom Region feature bugged out. I deleted and recreated the Zoom Region and it will not trigger. Anyone else having issues with this using Articulate 360?

1 Reply
Leslie McKerchie

Hi Dennis,

Thanks for reaching out and sharing what you are experiencing with your zoom region. I'm not seeing any other reports, but I'd be happy to help you.

I'm curious if the issue happens in any course you are working on or just this particular one?

  • If you cannot re-create the issue in a new course, I would advise you to import the file into a new one and proceed.
  • If it's happening in any/all files, you should conduct a repair of your software.

If you'd like us to take a look, then with your permission, please share your project file. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

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