Course not advancing to next slide when learner clicks "Next"
Jan 09, 2017
Hello,
I am a bit stumped on something that I hope has a simple, obvious solution that I am missing.
I have a course with 60 slides. On slide 41, when the learner clicks next, the course jumps to slide 54 for no apparent reason. Here's the scope of my troubleshooting so far:
- Slides 42-53 exist, and are right in line between 41 and 54. I see no reason why the course should jump from 41 to 54.
- The trigger on slide 41 indicates to jump to the next slide, which should be 42 (not 54).
- When I change the trigger to jump to slide 42 (by naming slide 42, not just leaving it as "jump to next slide") the course still goes to slide 54.
- When I click slide 42 in the menu, the course goes right there. When I preview slides 42-53, they exist and work just fine. I simply cannot make slide 41 go to slide 42.
- I have deleted and recreated the trigger several times, as well as have tried deleting the next button and re-adding it to the slide. No amount of trigger changes will make slide 41 go to slide 42.
Help? Please and thank you?!
3 Replies
Hi Laurel. That definitely sounds perplexing! One thing that might help us troubleshoot is if you can share your project file. That way we can see your set-up and triggers in detail and try to recreate that behavior. If that's not possible, a quick screen capture video of the behavior and your triggers or some screen shots may also be helpful to folks.
I fixed it by completely deleting the slide and rebuilding it from scratch.
Probably not the best way, but...mission accomplished! Thanks Trina.
Aw...drat. I hate that it came to that for you, but glad you're up and running again. Let us know if we can help with anything else!
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