I have created an eLearning and set it can be completed by setting track condition for viewing all the slides. While testing the eLearning in my company LMS system, it doesn't complete the course despite full viewing of the contents.
I would ensure they can reach all of the slides (do you have hidden slides that cannot be reached? I find that I often track a couple of slide less than 100%. 100% can often never be marked complete.
We are having the same problem and have been trouble shooting it for months now.
We are using test scores though.
It is intermittent for us - sometimes tracks and sometimes doesn't track.
We have tested it in SCORM Cloud and have had the Articulate team look at it and no resolve. This has been causing us much grief with the users. The courses previously worked properly - then starting giving us problems after an update.
Thanks Wendy for your reply. I published the module in AICC format but it still does not enable learner to complete the course. I'd better try put less slide numbers..
5 Replies
Hi Nicole
have you tried testing it in SCORM cloud (Industry standard LMS) that will help you troubleshoot if it is an LMS issue or SL issue.
Also, here is a troubleshooting LMS blog that may help you
Here is the SL tutorial for publishing to LMS that may have some tips to check
Also sometimes its best to set the number of slides viewed to a couple less than the total.
I would ensure they can reach all of the slides (do you have hidden slides that cannot be reached? I find that I often track a couple of slide less than 100%. 100% can often never be marked complete.
We are having the same problem and have been trouble shooting it for months
now.
We are using test scores though.
It is intermittent for us - sometimes tracks and sometimes doesn't track.
We have tested it in SCORM Cloud and have had the Articulate team look at it and no resolve. This has been causing us much grief with the users. The courses previously worked properly - then starting giving us problems after an update.
Donna Gingera
Thanks Wendy for your reply. I published the module in AICC format but it still does not enable learner to complete the course. I'd better try put less slide numbers..
Hi Phil,
Thank you for the feedback. I'd better to reduce number of slides for completion!
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