How do you design soft skills (client interaction) for a technically minded person.
I am hoping that I can pull from the many brilliant minds on this platform. In my current role, every time I interact with my Business Partners, the key message I get is - our audience(very technical) need more soft skills.
In our training portfolio, we have a lot of soft skills training (videos, role-plays in person training - we attach a soft skills segment to everything) and I believe that our audience need to practice and practice more. One of my Business Partners will be helping set up some time for me to get in front of the select few that excel at this skill.
However, in order not to rule anything out, I would love to hear thoughts on how people have addressed this. How do you design soft skills training for a technically minded person? Thank much!