LX/UX Interviews - Have you done them before?

Jun 01, 2022

Good afternoon

 

Has anyone ever conducted user interviews on their learners to gage their feelings, emotions etc around a learning product/curriculum? If so do you have some sample questions?

We are looking to ask 3 types of learners that registered for our program, that have either, completed training, started but stopped and didn't complete any training even though they registered. It is for a new program and we want to gauge how we are doing and understand what we can improve.

 

Thanks

2 Replies
Sarah Hodge

Great question, Nadine! Although these might not cover all three types of learners, here are a few resources on the topic that you might be able to pull from to at least get you started. 

I hope that at least sparks some new ideas! Perhaps the community might have some other helpful sample questions to share!

Nadine Lacelle

Thank you Sarah, this was helpful

We are looking to interview some participants to find out how they fell about our program, and targeting 3 types of participants. Those that are actively participating in our program curriculum, those that have started but got stalled and finally those that have registered but never consumed any learning. We are trying to get at the "why's".