New LMS for Small Non-Profit?

Howdy!

I work for a small (~25 employee) non-profit organization that trains around 600-700 active students at a time. We currently run Taleo (from Oracle), but are considering moving to a new LMS with better pricing options and customer service.

I have gone and done some preliminary research on many of the LMS available, but honestly, I'm in over my head! This is the first time I'm having to deal with the back-end of an LMS, and I'm new to instructional design as well. Add to this the pervasiveness of old information (so much stuff is still out there from pre-2012), and you can easily see my dilemma.

I've looked at Moodle and Edmondo a little more in-depth, and I don't think they're quite what we need. As a small company, we'll need something that will be easy to transition over to, provide hosting, track our students' progress, and allow us to customize or "brand" the client-side. 

What's a little confusing about our situation is that we're using this LMS to train external clients - that is, we provide training to foster parents in the state. As a result, though we only have about 25 people, we're responsible for the training of around 600 active students at a given time (with just below 2,000 unique students all-time). The LMS has to be able to be administered by myself, but easy enough to pass along to another person in the event of my absence, which provides unique difficulties in that I'm probably one of the most tech-saavy people in our company. The client-side, being used by parents at hugely variant degrees of technical capability, must also be easy to use. This is where "good" technical support comes into play - currently, Oracle is slow, and when something breaks, we need to ensure we can quickly fix it.

The biggest thing is, of course, tracking - as a non-profit, the tracking statistics are what we use to prove our own viability. The more customizable the reports, and the more we can see or the more we can manipulate them into appropriate reports, the better.


Also, several sites have suggested they would provide a quote if asked, but I was wondering if you guys had any knowledge on a ballpark cost?

Thanks in advance!