2 Replies
Dave Ferguson

A lot depends on your company's business, and on the tasks that the procedures guide. I can tell you what we're trying to do at the BC Pension Corporation:

We have two large internal groups that work with members of our pension plans, and big collections of procedures for member-related tasks. Since staffers consult the procedures on the job, we work at creating task-related training and include links to the procedures.

Example: a course might show how to review the retirement-estimate form. It poses realistic questions and makes use of internal resources: "Is this situation A or situation B? Use the form-review procedure to help you answer."

We see this as an opportunity to use a scenario-based approach while we avoid recreating the procedures inside a training course.

Nicole Legault

Hi Gwen !

Thanks for popping into the community with your question. You've come to the right place! So you're new to Storyline, how exciting! Are you also new to instructional design & e-learning in general? If you are, getting a good foundation in what is instructional design, the ADDIE model, and just general e-learning overview is a great place to start. Here's some links and tutorials to help you: 

Storyline is such an awesome tool it lets you start  with a blank canvas and create almost anything you can imagine. If you want to see tons of cool examples of what can be created, check out this E-Learning Examples hub. Full on inspiration. 

The thing about being able to create anything is that it can be overwhelming and can leave you feeling unsure of how to proceed. That's why having the strong instructional design and ADDIE model skills will always save you. You always want to focus on the tasks the learners need to learn; those are the learning objectives, and they can guide all of your designs. You always want to focus on "what do they need to learn to do, and why?". One great way to bring policies and procedures to life and make it interesting is turning it into scenarios or gamifying your content. Here's some examples and articles on creating scenarios:

And tips and examples for gamifying content: 

Hope this is helpful!