Scorm 2004v2 and 1.2 Courses Not Marking Complete?

Nov 07, 2013

Good Morning,

I was wondering if others are experiencing a similar issue. We have been responding to a lot of support requests from end users who complete a course and do not receive a completion status from the LMS. Unfortunately I've had no success duplicating it here on a company workstation.

The employees with this trouble are typically the work groups which travel frequently, so I've wondered if it could be related to a poor connection. Today while viewing the scorm data I noticed that "suspend_data" is undefined. I don't believe this course is large enough to exceed the 4000 character limit (roughly), is there a chance this could be connection related?

[code]

<element name="cmi._version">1.0</element>

<element name="cmi.core.lesson_status">incomplete</element>

<element name="cmi.success_status">unknown</element>

<element name="cmi.completion_status">incomplete</element>

<element name="cmi.total_time">00:28:03</element>

<element name="cmi.learner_preference.audio_level">0</element>

<element name="cmi.learner_preference.delivery_speed">0</element>

<element name="cmi.learner_preference.audio_captioning">0</element>

<element name="cmi.exit">suspend</element>

<element name="cmi.suspend_data">||undefined</element>

<element name="cmi.session_time">PT12M13.31S</element>

<element name="cmi.scaled_passing_score">100</element>

<element name="cmi.time_limit_action">continue,no message</element>

<element name="cmi.learner_id">7788</element>

<element name="cmi.learner_name">Hofmann, Tara</element>

<element name="cmi.credit">credit</element>

<element name="cmi.entry">resume</element>

<element name="cmi.mode">normal</element>

</elements>

[/code]

Scorm 2004v2 and 1.2 Courses Not Marking Complete?

1 Reply

This discussion is closed. You can start a new discussion or contact Articulate Support.