Screen capture for software training - video or snapshots?
Sep 20, 2011
I'm in the process of choosing an e-learning production suite, currently leaning towards Articulate, while keeping an eye on more video centric solutions (i.e Captivate/Camtasia).
The big question is whether the best solution for software training is video captures or snapshots. My experience and personal preference is snapshots - because they are easier to work with, and (to a larger degree) enable learning at the learners own pace (if i can fly through training in 3 minutes I'll do it - if I have to sit through 30 minutes I'm not ever going to do it ...). Also, I am sceptical to the use of narration with the cost and effort of creating and updating professional multi-lingual content in mind.
Screen recorders do as I see it enable faster production if you are willing to deliver video "as is" after recording - but becomes extremely time-consuming once you want it to be "perfect". It seems to me it is easy to make mediocre video training but extremely difficult to make it great. I'm thinking it's often sold by professional e-learning providers because it sounds/looks more sophisticated and allows for a bigger invoice?
Furtermore, software interfaces are frequently updated - and I like the idea of updating a couple of snapshots rather than creating a whole new video recording. Furthermore our objective is to create content in-house if at all possible - and I think a snapshot based approach is the easier option for non-professionals.
However it seems people immediately think screen video when we talk about software training. Am I the odd one out or am I right in asserting that screen video is not necessarily the best way to deliver software training? And if video is the answer - why?
Does anyone have thoughts/experiences they could share?