We’re so sorry that you received multiple emails from our team today. We made a mistake in our email programming, and unfortunately, our email system’s communication limits also failed. We’re digging in to make sure we don’t make mistakes like this again!
This issue didn’t affect your Articulate 360 subscription in any way. If you have any questions, please let me know. Happy to answer any questions, any time! Thanks for your understanding.
5 Replies
Yes. About 7 emails over 3 hours and it's driving me up the wall.
Hi Robert and Jeff,
We’re so sorry that you received multiple emails from our team today. We made a mistake in our email programming, and unfortunately, our email system’s communication limits also failed. We’re digging in to make sure we don’t make mistakes like this again!
This issue didn’t affect your Articulate 360 subscription in any way. If you have any questions, please let me know. Happy to answer any questions, any time! Thanks for your understanding.
Yes. Mine are from "Aly Wood" at Articulate. About 10 in 2 hours.
I appreciate the response. I came on here, as my emails and support query have been unanswered.
I just came here to ask the same thing ! Thanks