What problems are your modules addressing?

Nov 21, 2011

Without going into specifics about your projects; from a 30,000 foot view, what problem(s) are your modules addressing for your company/employer or clients?

From my perspective, an elearning module solves (or addresses):

  • Supplementary information - ie. a supplement to a training course you already have
  • Time saver, for those who repeat information often - ie. product training
  • Simulated experience - ie. work/practice scenarios
  • Compliance check - quizzes, etc.

Hope this discussion is beneficial to those who need to "sell" their solution, either to their employer or a potential client.



4 Replies
Dale Hargis

For our company, it is mostly compliance and time saving.  I work for an insurance company so we offer a lot of courses on insurance products, customer service, and insurance and banking compliance. 

We have yet to branch out into anything that goes beyond a basic overview and teaches new skills for advancement, but our department is only about six years old.

Jeanette Cefre

The company I work for is a technology provider for the travel industry with varying audiences from main vendors (airline, car, and hotel companies) to end-users (travel agents and/or consumer).  Our courses (whether e-learning, virtual, or classroom) is on the products/services we provide from a functional standpoint.  Generally speaking our e-learning solves/is used for:

  • Global reach with consistent content - Being a global company, it's important that our audience has the same information  
  • Product Certification and Re-Certification (quizzes, simulation, etc.)
  • Building a foundation of knowledge for all participants and time savings with Pre-requisite course to a classroom training
  • Bite-size learning through our Services portal (usually 5-20 minutes long with and without interactivity) 
  • From the HR side - We've developed and e-learning to present our company's Code of Conduct
Eric Nalian

The company I work for is a REIT that owns and operates Manufactured Home Properties.

Currently, our e-learning/training is used for:

  • Compliance Training
  • Policy/procedure training

Once we complete these courses (converting most of them from instructor led to e-learning), we are going to start creating our own leadership programs and other courses.

Besides compliance and policy/procedure training, what other types of e-learning courses are you guys developing?

Anna Sabramowicz

Thank you Dale, Jeanette and Eric! 

I think eLearning can be used to replace repeatable training of any kind (or at least supplement some).  So any kind of new employee orientation. I worked at this insurance company that had new employee orientations.  Because the VP's of each department had to be there to present it sometimes took over half a year to get the meeting booked. If you got hired at the wrong time, you would have to wait a long time for your invite.  Think about getting that together in a nice, time saving package....no quiz required, just really relevant content accessed just-in-time. 

Procedures are one thing, but what about the right attitude? How to interact well with others? Even short e-learning scenarios (video?) that ask the learner to make decisions based on personal preference - opportunities to address morale issues, harassment, motivation. - and clarify how company "policy" matches up with learner values.  

So in addition to compliance and policy/procedure training & the items that Jeanette listed:

- Anything that needs to be repeated over and over at a company/by an individual in any industry. - unless a Quick Guide is a better solution.

-Modeling behavior, or getting learners to examine and experience (and choose a course of action) in difficult situations without the pressure or intimidation of others. 

Take care,


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