I am using the wheel animation to mimic a percentage of a "pie".
When I need it at 93%, the wheel animation works great. But when I changed it to 33% (e.g. a little more than a quarter), it doesn't start at the top and go around, but starts halfway through the section and then fills in the top at the end.
Any idea why the wheel animation isn't working properly in this case? I tried comparing to the one that works, but can't find anything different.
It looks like we have this reported to our team as a possible bug. In that report, we're seeing some inconsistency of how the wheel animates in, but it would be helpful to have a copy of your project file as our team continues testing this one. Can you share it with our Support Engineers here?
I don’t currently have any updates, but you are now subscribed to this conversation which means as we share updates here, you’ll automatically be notified.
Please let me know if I can help with anything else.
Hi, Jenny. Thanks for checking in, and sorry you've come across this!
No news yet, but we promise to keep this discussion updated with any new information. You're in the right place, and here's an inside look at how we tackle bugs like this one!
Thanks, Katie! In case anyone else is looking for a workaround, I found that the animation works as expected if the image is a full circle. So for something like a pie chart, I just use a full circle with some of it filled in.
I'm also having the same issue still. I want to create an animation for a progress circle with the wheel animation starting at 12:00, but when the percentage of the circle drops below 75%, for some reason the wheel animation starts at 2:00 or so.
The issue tied to this conversation is specific to the center of the image animation moving to a section of the circle vs. remaining as the circle center.
It sounds like you may be experiencing a different issue. I want to take a look at your project file to investigate what's happening with your permission. You can share it publicly here or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Thanks for checking in on this! I don't have any updates to share at this time, but you're in the right place and I'll be adding your voice to the report!
Please let me know if I can help with anything else.
13 Replies
Hi Erika, can you upload your story file that might be easier for someone to look up what the problem might be.
I am experiencing the same issue. I am trying to create an animated pie chart.
Hi Christopher,
It looks like we have this reported to our team as a possible bug. In that report, we're seeing some inconsistency of how the wheel animates in, but it would be helpful to have a copy of your project file as our team continues testing this one. Can you share it with our Support Engineers here?
Has there been any update on this one?
I too am experiencing the issue. Is there an anticipated date that this will be fixed? Thank you!
Hi Gabriel,
I don’t currently have any updates, but you are now subscribed to this conversation which means as we share updates here, you’ll automatically be notified.
Please let me know if I can help with anything else.
Hi! Any updates on this? I too am experiencing this issue. Thank you!
Hi, Jenny. Thanks for checking in, and sorry you've come across this!
No news yet, but we promise to keep this discussion updated with any new information. You're in the right place, and here's an inside look at how we tackle bugs like this one!
Thanks, Katie! In case anyone else is looking for a workaround, I found that the animation works as expected if the image is a full circle. So for something like a pie chart, I just use a full circle with some of it filled in.
I'm also having the same issue still. I want to create an animation for a progress circle with the wheel animation starting at 12:00, but when the percentage of the circle drops below 75%, for some reason the wheel animation starts at 2:00 or so.
Any updates on when there will be a fix for this?
Hi Cortney, and welcome to E-Learning Heroes. 😊
Thank you for sharing what you are experiencing.
The issue tied to this conversation is specific to the center of the image animation moving to a section of the circle vs. remaining as the circle center.
It sounds like you may be experiencing a different issue. I want to take a look at your project file to investigate what's happening with your permission. You can share it publicly here or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Any updates on the wheel animation bug? I can use wipe as a workaround but it's not quite as good for what I'm attempting to do.
Hi Joel!
Thanks for checking in on this! I don't have any updates to share at this time, but you're in the right place and I'll be adding your voice to the report!
Please let me know if I can help with anything else.