Forum Discussion
360 Degree Image Accessibility
Hi, I have an accessibility issue with 360 degree images and hotspots. I have a 360 formatted jpg that I inserted and I added 4 hotspots with labels that tell the user whether the hotspot is correct or incorrect. However, using the tab button, it has been consistently getting stuck on the first 2 hotspots and going back and forth instead of cycling through all of them (and the player buttons).
Also, it seems like the arrow buttons don't work automatically as soon as the image loads -- I am assuming this is because it's not in focus and needs to be clicked before the arrow buttons respond (which kind of doesn't help if the person can't use the mouse).
I'm mostly concerned about fine motor skill disabilities, but also for blind users. My project is for a government org so I've basically just created a workaround where if the user cannot complete the activity, they can hit Esc and an alternative form (a layer with text on it) will show up and the next button will be enabled.
That's OK, but am I missing something around best practices for accessibility with 360 degree images? Vimeo and YouTube seem to have it down really well with keyboard controls but I understand there are additional factors with interactives on the 360 degree images in SL.
What, if anything, else should I do to make this more accessible via keyboard and screen reader? I know I could use some javascript to autofocus the image so arrow keys work, but that seems like it should be built in already if it's the only thing on the slide.
Thanks for any guidance you can provide.
Hello everyone and Happy New Year! 🍾🥂
I'm experinencing the same issue - is there any solution to this yet? My hotspots are far apart (and I have the latest version of Storyline 360 installed).
On my 360 image, I have 5 hotspots and it works fine to tab through them all (if it's not working for you, double-check how the hotspots are arranged in the "Markers & Hotspots" panel.
My issue is that when I have tabbed to the last hotspot and I want to get to the previous hotspots, I get "stuck" on thje last hotspot. I can press "Shift"+"Tab" to tab backwards though, and that works fine for me.
Hi Fredrik_S!
Sorry to hear you've also run into trouble when tabbing through Hotspot interactions in Storyline!
We currently have this behavior logged as a bug in Storyline 360. This bug causes inconsistent Tab focus cycling, and Hotspot navigation of 360-degree images. I've included your voice in the bug report so we can notify you as soon as a fix is in place.
Thank you for your patience. I'm sorry if this has been slowing you down!
I ran into a similar issue with my 360 degree project. If or whenever you got a solution, please share.
Will do. So far it's still in support's hands. They were able to rebuild it from scratch it kinda have it working but I modified it a bit and it got stuck in a different place which they were able to replicate - still under investigation as far as I know.
The one thing they suggested was placing the hotspots farther apart but I didn't have luck with that solution in my project.Thank you, MikeTheMike!
Hi MikeTheMike I can confirm that the behaviour of this interaction is very unusual and I am unable to move thought the different options using my keyboard. The tabbing appears to be a bit unpredictable.
I would recommend raising this as a bug and working with the engineers to determine what the problem is.
Thanks, will do that.
Hi MikeTheMike,
Thanks for reaching out and I'm sorry to hear that you're experiencing this issue. I've opened a support case on your behalf so we can investigate what's going on. You'll be hearing from one of our Support Engineers soon via email!
