Forum Discussion
64-Bit Storyline 360
Is there a way to access a 64-bit version of Storyline 360? I noticed what I have installed through the 360 suite is only 32-bit and I'm finding that I may be reaching a ceiling with performance whi...
Hi Everyone!
Great news! I'm happy to share that we just released Storyline 360 (version 3.82.31354.0), which includes a new 64-bit version of Storyline 360! Harness the processing power in modern computers with 64-bit Storyline 360. Large, media-rich courses benefit from increased stability and faster performance!
To use 64-bit Storyline 360, please update your Articulate 360 desktop app, then click the Install button next to the Storyline 360 app with the 64-bit and beta labels. The Install button will change to an Open button when the installation is complete.
This was highly requested, so we hope it serves you in your course creation! If you run into any snags, don't hesitate to contact our team in a support case.
Basically, a 32bit operating system can only address up to 4GB of system RAM, sometimes less if there is reserved address space. Currently, Storyline is a 32bit application and runs on more modern 64bit operating systems in a 32bit emulation mode. This process is not visible to the end user and the application performs as you would expect, but because of the limit of the 32bit architecture, the application can't address the increasing amount of RAM required.
Like you, I ordered a new desktop (Xeon 3.2GHz quad core processors, 32GB RAM, 5GB GPU, SSD) specifically to increase performance across all my authoring tools. So I was beyond disappointed when Storyline performed no better on it. After a bit of investigation, it turns out the issue was the application being 32bit.
Many applications that you run today may still be 32bit but applications like Storyline, by their very nature, will consume large amounts of RAM and even if you have 32GB, Storyline is only able to access up to 4GB of it. This means that when dealing with resource-hungry material such as video and audio, things get... a little slow :-(
As you can tell from the age of this thread, this has been an ongoing issue for some time...
I hope that helps?
I would think at least a faster processor would help somewhat. Only got 1.6ghz 4 core here.
Would I be correct about that?
Matthew McCrorey
Agiliti | Sr. Learning and Development Specialist
Direct: 952-826-7831
www.agilitihealth.com
Processor speed does help, but extra RAM and a fast drive (SSD) would have even more of an impact on speed.
For sure. Continually disappointed with 32-bit storyline. Large projects and even small would really benefit from the speed and efficiency 64-bit version that could get a boost from ram and multi-core processors.
Matthew McCrorey
Agiliti | Sr. Learning and Development Specialist
Direct: 952-826-7831
www.agilitihealth.com
