Forum Discussion
"Access Denied" error on Canvas Page using iOS (safari and app) with Storyline 3
I use storyline 3 to publish my presentations to my class using Canvas as the LMS. My presentations work great using a web browser on my laptop or desktop PC. However, when I try to view them on a...
Hello Joe,
Glad to help!
To isolate if the issue is specific to when your courses are hosted in Canvas LMS, try accessing your course using iOS devices after hosting them on a different LMS such as SCORM Cloud. Here's a helpful guide on how to troubleshoot your course in SCORM Cloud:
If the behavior only occurs when accessing your course in Canvas LMS, reach out to their support team for further assistance. If your course will not load in SCORM Cloud as well, open a support case with our team so we can take a closer look at what's happening.
Let me know if you have any questions!
