Forum Discussion
Animated GIF--Loop Just Once?
I created an animated GIF in Adobe Fireworks. It's a gauge with a needle that moves from the 6 o'clock position to the 12 o'clock position, using 16 frames ('states' in Fireworks parlance). I set the animation to run just ONCE; the needle rotates from 6 o'clock and stops at 12 o'clock. I tested the animated GIF in my Web browser and it works as expected.
When I insert the animated GIF onto a Storyline slide, however, the animation loops forever. It loops in Preview mode and also when I publish to Web (HTML) output.
Does Storyline recognize and respect the 'looping' setting contained within an animated GIF file?
Hi, everyone!
I have some great news to share. We just released an update for Storyline 360. In Build 3.90.32850.0, we’ve included important fixes and new features. One of the bugs we’ve fixed is:
- GIFs didn't replay on revisited slides that were configured to reset to their initial states
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here!
I have put in several of them. Not sure how you see only one.
This bug looks like it could cause a lot of frustration, though I haven't used it myself. The one time I have tried to do something like this, I built a loop from object states in Storyline with individual triggers. That seems like another feature request in itself, the ability to loop states of an object as a singular trigger. But since I was beginning to work with GIFs, the info in this thread was extremely helpful.
Cheers!
I don't know but it seems like more people are affected.
Hey Joseph and Dominique,
While it's true that this specific bug hasn't cracked the upper echelon in terms of breadth and depth of customer impact, our decision to try and justify that with feature request metrics and count of support cases may have been misguided. I apologize for that, and we'll try to do better.
I'm also emailing you offline to continue the conversation.
This is still an issue...gifs set to no looping loop continuously when placed in Storyline (but work correctly everywhere else). Is this slotted to be addressed?
Hi Erin!
As you can see from the conversation here, this is an issue that our QA Team is aware of. I do not have an update to provide at this time, but it is still in their hands.
Leslie, if users (such as Erin) open a trouble ticket, will it help to speed the resolution of this problem at all?
I've always just searched for updates here and hadn't considered opening support tickets for existing issues. Thank you for bringing this to our attention.
It's just not clear to me how this works. We are getting support here so I assume it's tracked like the support given via help desk. Otherwise, there is no way to know how quickly things are being resolved for the company or the customer.
